FREE SHIPPING WORLDWIDE • HASSLE-FREE RETURNS

Shipping policy

Last updated: September 20, 2026

At YTHRAL, we are committed to delivering your pieces securely and on time. Our collections are hand-finished at our operations facility and dispatched via premium international air freight.

At a glance

  • Orders are prepared for dispatch within 1 business day.
  • Free shipping on every order.
  • Express delivery in 3–5 business days is available at checkout.
  • Duties and import taxes are included (DDP).
  • Every order is tracked, and the tracking link comes to you by email.

1. Order processing

Orders are processed and prepared for dispatch within 1 business day. Orders placed on weekends or public holidays begin processing on the next business day.

During limited-edition drops or peak seasons, processing may take slightly longer. Every piece goes through quality control before dispatch.

2. Delivery

  • YTHRAL ships worldwide, to every country available at checkout, via premium international air freight.
  • Express delivery: 3–5 business days, available at checkout.
  • Transit times can vary with carrier capacity and customs processing in your country.
  • We do not ship to PO Boxes or APO/FPO addresses.

3. Shipping charges

Free international shipping on all orders. No handling fees, no hidden charges.

4. Customs and duties (DDP included)

All international orders ship under Delivered Duties Paid (DDP) terms. Any applicable import duties, customs charges, and clearance fees are handled and paid by YTHRAL on your behalf.

Your package arrives at your address with nothing extra to pay in duties or taxes.

5. Address accuracy

Please make sure your delivery address is complete and correct, including any apartment or unit number.

If you notice an error, email support@ythral.com right away. Address corrections are only possible before dispatch.

YTHRAL is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

6. Tracking

  • Your tracking number is emailed automatically once your order dispatches.
  • Please allow 24–48 hours after you receive it for the carrier to show the first scan.
  • You can also check your order any time on our Track Order page.

7. Lost or damaged shipments

Damaged on arrival: contact support@ythral.com within 5 days of delivery with your order number and clear photos of the packaging and the item.

Lost in transit: if the carrier confirms your parcel is lost, contact us and we will send a replacement or issue a full refund.

Marked as delivered: YTHRAL is not responsible for theft or loss after the carrier confirms delivery to your address.

8. Contact

For any tracking or delivery support: support@ythral.com

YTHRAL is operated by the registered business entity YTHRAL, registered under MSME, Government of India (GSTIN: 24CFYPV6710D1Z1). Registered office: Plot No. 26, Sai Villa, Deladva Gam, Dindoli, Surat, Gujarat - 394210, India.